|
We are not affiliated
with any box office, venue, stadium arena or professional
sports organization. We are in the business of buying
and reselling tickets at prices greater than the original
cost or "face value". Ticket prices can fluctuate
and are guaranteed only after payment has been received.
Event dates and time changes do occasionally occur.
Please verify the date and time prior to the event.
Privacy Policy
In certain cases we require contact and personal information
from our customers. This information is strictly used
for processing orders and responding to ticket inquiries.
We take the responsibility of protecting the privacy of
our customers very seriously. No information will
be sold, shared, or rented out. Security measures have
been taken on our site to insure against misuse, loss
and tampering of any sort regarding information under
our control.
Payment
Types
•Check Payment
The option of check payment is acceptable, if time allows.
Money orders, cashiers checks, company checks and personal
checks are accepted. Check transactions for tickets will
be shipped after the check has cleared, which can
take up to two weeks.
•Electronic Transfer Payment
Funds can be directly transferred from your financial
institution to ours.
•Credit Card Payment
All major credit cards are accepted. These include:
AMEX, Discover, JCB, Mastercard, Visa (including Bank
Check Cards with the VISAŽ emblem). In certain instances
a credit card authorization form will need to be completed
with a copy of the cardholders drivers license (front
and back) and credit card. This should then be returned
to AET.
Ordering Online
•Orders For Tickets That Are In Stock
Although our online ordering function is updated numerous
times throughout the day it is not in real time. As
a result tickets displayed are sometimes not available.
If a customer orders tickets that are no longer in stock,
we can usually find very similar seats that are comparably
priced. Customers would only be required to accept tickets
that were originally ordered. Credit cards are not charged
if the tickets that were originally ordered are not
in stock.
•Advance Ticket Orders
It is possible to order tickets well in advance of their
release. We take orders for seats in general seating
areas for events in which exact seating locations are
not yet known.
Credit Card Authorization
Form
Orders for tickets that are in stock,
which exceed $5000.00, require a Credit Card Authorization
form to be completed by the customer and returned to
us with a copy of the cardholders drivers license (front
and back) and credit card. This is also a requirement
for advance ticket orders over $300.00. These orders
cannot be processed without this completed documentation
in our possession. Therefore, customers should return
it as soon as possible. Credit cards with billing addresses
not in the US, despite the order amount, will also be
required to follow this procedure. Incomplete documentation
can lead to order cancellation at any time, even after
confirmation.
When an order has been confirmed,
an agent will contact the buyer by email, phone or
fax.
Delivery
of Tickets
 Generally,
delivery of tickets that are in stock will be within a
few days of order confirmation. Advance ticket orders
will be delivered by a mutually agreed upon date. In some
cases advance tickets orders are not delivered until very
close to the date of the event.
All shipments are sent via FedEX. A signature is required
upon delivery. A physical street address must be provided.
FedEX will not deliver to a P.O. box.
· Federal Express Priority Overnight - $20.00
· Federal Express Next Day - $15.00
· Federal Express Two Day Service- $ 10.00
International shipments are also possible in most cases.
If we cannot ship to your location, you will be contacted.
Please contact us for international shipping rates.
We will refund 100% of the transaction if the shipment
is lost, or damaged and tickets are no longer usable.
Delays
and Cancellations
•Delay or Cancellation of an
Event
In the incident of an event being cancelled and not
rescheduled, the ticket cost, not including any fees
for shipping and handling will be refunded. This does
not apply to cancellations due to an act of God (weather,
earthquake, hurricane etc.), venue structure issues,
war, fire, civil disobedience, any acts of government,
customer inability to obtain transportation, terrorism,
strike, lockout or other labor disputes. There are no
cancellations, refunds or exchanges for delayed events.
We are not responsible for time changes or the rescheduling
of an event. If an event is postponed, the original
tickets will generally be honored for the new date and
time of the event.
•Customer Cancellations
The customer cannot cancel their order, receive
a refund, or exchange tickets once payment is received.
|
